With my new capital provider deal, how will my customers be affected?

If a customer pays their bills on time and doesn't become delinquent, they won't notice a big difference and their experience between you and Glenview Finance will continue to be smooth. Customers will be directed to make their payments directly to us. If their account becomes delinquent, they will communicate and negotiate directly with us. We have highly professional trained staff that treats customers very well. We do not use any auto dialer technology, as we want to ensure that when we call customers, there is no interruption in great service and a live U.S based agent is on the line. That's one of the several benefits of a capital provider's service - the divide between new customers in your showroom and then the customers who need to pay their bills. This set up removes the potentially negative encounters a potential or new customer may have with an existing customer who needs to discuss their past due loan.

We also have the benefit of servicing thousands of other loans from dealerships across the country, so there are more opportunities to get customers back on track to pay so money keeps coming in.

We’ve got a capital provider deal, now what can I expect?

Basically, more even and consistent cash flow. Secondarily, Glenview Finance also provides the loan servicing and collections, which is a major source of non-sales related costs and salary. But going back to the first point, dealerships can expect weekly payments deposited into their accounts via ACH deposits.

What is the sales process to working with a capital provider?

After a dealership owner or manger evaluates their company’s financial situation and determines that the business model of a capital provider is best - particularly if they can't get traditional business loans - a representative will walk dealership owners through the necessary steps of transitioning the loans into Glenview Financial's care. Prior to signing on the dotted line, we’ll look at several factors that are familiar to anyone who’s applied for a financing before.

We look for dealers who have several years in the business with solid personal credit and background, and operations that are smooth and consistent. We are deeply concerned with how a dealer treats customers and great customer service is very important. Unlike other Capital Providers we don’t need much equity, as your contracts are your equity.