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In the second quarter of 2019, consumer debt in the United States rose to a record high of $13.86 trillion according to the Federal Reserve Bank of New York. As consumer debt rises in the United States, rulings such as the U.S. Supreme Court’s recent decision in Obduskey v. McCarthy & Holthus, are increasingly more important to the consumer debt industry.



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Selling Vehicles requires advertising, sourcing inventory, salesmanship, consumer education and a general positive energy atmosphere conducive to sales. While they are the exact same customers, unfortunately sometimes customers have life events, loss of job, and other factors that cause them to not pay on time or at all. This conversation is sometimes difficult and potentially very direct. While any finance company should engage in a highly professional manor, using compassion and empathy, sometimes the customer does not return the same courtesy. And while everyone has had a bad day before, you simply don’t want those bad days on the showroom floor.

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